Words From Our CEO: Referral Management

Back in 2020, Intiveo made the commitment to be the communication specialist for healthcare professionals. The space is crowded with products for general practices with no one catering specifically to the dental specialists. Our goal has been to deliver unparalleled service and support for those specialists.

To date, we’ve focused on being the best communication partner between you and your patients. With our technology, we’ve been able to improve the overall experience for patients throughout the course of their treatment plans, from initial consultations through to final appointments.

Today, we begin expanding our influence and providing even more value to specialists everywhere. One thing that came up regularly during surveys of our clients was that up to 50% of the time spent on the phone was due to referring dentists wanting updates on their patients. For specialty practices, serving patients while making sure to communicate their progress to their dentist has always been a challenge. And for referring practices, getting updates on their patients is often difficult and many of them are left not knowing if their patients have been given care at all.

With our new Intiveo Referral Management product, this no longer needs to be the case. Any dentist who referred patients to you can get automatic updates as they progress throughout their treatment plan.

Referral Management is designed to facilitate the referral of a patient to your practice along with the quick and easy uploading of their forms. It also makes it incredibly easy to provide updates on their progress with the click of a button. Their referring practice will be able to see real-time updates on their patient, resulting in a better and more cohesive treatment plan for the patient. 

From the moment the patient books their consultation appointment, all the way through to the successful completion of their treatment plan, Intiveo will keep their referring practice informed of their progress.

This provides a better experience for your referring dentists, but also saves your staff valuable time. Referral Management is a fulfillment of a commitment we’ve made to serving healthcare specialists, their patients, and now, their partners.

Intiveo Referral Management will be launching starting August 2nd, 2022! 

For more information on Intiveo and how we can help improve your patients’ experience, please visit our website and book a 30-minute demo today. 

Josh Devries