Account Manager

We’re looking for an Account Manager to join our growing team! This is the perfect role for someone who is passionate about assisting customers in meeting their goals while obtaining the highest value for their business needs from Intiveo’s products.

You will be a part of our Customer Experience team, reporting to the Senior Director, Customer Success, and responsible for driving revenue growth and contributing to retention across Intiveo’s Commercial segment

If you are a coachable, curious, and passionate individual, intrigued by our vision of improving patient care through technology, we would love to hear from you!

What You’ll Do

  • Maintain and grow revenue from existing customers by selling and upgrading additional features through showing value to customer
  • Manage renewals and negotiations for a portfolio of customers
  • Negate churn for high at-risk clients through value-driven engagement
  • Partner and support our Customer Support Agents and Enablement Managers to deliver an exceptional customer experience.
  • Maintain an in-depth knowledge of your customers’ industry, technology, products and services
  • Consult with and advise Intiveo customers with a goal to drive broader deployment and value of Intiveo across their organization

What you’ll be measured on:

  • Revenue expansion and retention
  • Expansion pipeline development

Who You Are

  • 2-3 years in account management and/or sales experience in a high-tech, fast-paced SaaS environment
  • Experience developing strategies on assigned accounts in partnership with Customer Success Managers to fully maximize technology business value and impact
  • Ability to build strong internal and external relationships, rapport and establish trust through a consultative approach
  • Strong track record of meeting sales objectives such as quota and productivity requirements
  • Customer-oriented Problem Solving & analytical mindset


About Intiveo

At Intiveo, we are committed to creating a culture that is inclusive and welcoming of different perspectives, life experiences, cultures, and identities. We believe that our differences make us stronger and that many unique perspectives, experiences, and backgrounds make for better ideas and more well-rounded decisions. Simply put, we love our diversity!

We are a fun, collaborative, and hard-working team of innovative minds who genuinely enjoy spending time together. At Intiveo, our people come first. We embrace diversity and encourage you to share your voice. We want you to think outside the box, present new ideas, and be willing to fail. Our employees are empowered daily to see how their work helps Intiveo achieve our goal of becoming North America’s #1 patient care service provider.