Free Messaging Templates for Specialties

Success is in the Details

It’s important to communicate clearly with your patients - and it’s important to be able to convey the right information to them the first time! This is a key element in a smoothly-run practice with successful appointment outcomes. To this end, communicating consistently with clear messaging is key. You ensure no one falls through the cracks and every patient has the information they need for a successful appointment outcome.

Your practice’s communication needs will vary greatly, depending on whether you are general dentistry, OMS, or perio. As part of our ongoing commitment to giving the best to our community of dentistry practices, we’re offering you these free updated templates to get a sense of how you can get really specific, according to your specialty. Communicate effectively on the first try!

Pre-Appointment Messaging

New patient messages are likely to be the first message your patient will ever receive from your practice. It’s important to put your best foot forward! Be sure to include as much information as you can, including timelines for forms to be filled out and basic information such as your practice location and contact information.

Wellness Form

Now a common-place feature of communication for many practices, a wellness survey allows your patient to report any Covid-19 or other concerning symptoms they may be experiencing.

Who is Intiveo?

Intiveo is a cloud-based patient communication software, providing automated and customizable appointment confirmations, recall reminders, booking requests, reputation management, and more - via email, text, and voice.

Our products and features include:

See Them in Action

Curious about Intiveo Forms? We’re proud to offer an all-in-one solution that allows you to build, customize, send and track patient information all from your Intiveo software. Plus, with Intiveo Forms Enhanced, you can directly integrate or pass patient information to your own patient management software. Book a meeting with a member of our team to learn more!

New Patient Messaging

Appointment Reminders

Appointment reminders are the who, what, where, when, why of your messages. This should include the date, time, your practice location, and what your patient needs to do - including confirming the appointment.

Pre-operative Instructions

Another key messaging touchpoint will come before a procedure. These messages include important information about pre-medication instructions and other preparations, to help ensure a successful outcome for the procedure.

Post-Appointment Follow-Up

A post-appointment follow-up is an important way of staying connected to your patients. You are touching base at every step of the patient journey. What are some elements that you should include? See below!

Social Reviews

Social reviews are a key part of reputation management. In our digital age, many patients will be choosing a practice based on the reviews they find online. Leverage the positive experiences that your patients have, and turn them into advocates for your practice!

An ask for social reviews should also include the option to offer feedback. This gives you and your practice the opportunity to see how you can improve!

• Patient communication software for general dentistry, OMS practices, and the only perio-specific communication tool on the market
• Add-ons for forms and social reviews
• Customizable, procedure-based messaging 
• Health screening surveys
• 2-way chat
• Automated recall messaging
• Multi-language
• Post-appointment surveys and review requests
• Cloud-based software