What the Dental Industry Can Expect in 2025

2025 promises to bring exciting advancements and challenges that will shape how dental and oral surgery practices operate. From cutting-edge technology to changing patient expectations, here’s what you can expect in the year ahead.

Digital dentistry takes center stage

Digital tools are revolutionizing how dental and oral surgery practices operate. We can expect improvements in efficiency, enhancing the patient experience. Practices are embracing technologies that improve patient care and streamline operations. Some methods of embracing digital dentistry have been around for awhile, but certainly aren’t going anywhere. Many dental offices are adopting digital forms and patient engagement platforms, reducing reliance on hardcopy files while increasing efficiency.

One way we see newer transformations in digital dentistry is in artificial intelligence (AI). Dentists are using AI for diagnosis, image analysis, and treatment planning. AI can also assist with operational tasks, like inventory management, saving time for staff. However, it’s not just AI! Tools like 3D scanning and digital simulations of treatments make it easier for patients to understand and engage with their care plans.

Despite its benefits, it’s important to consider the environmental impact of AI, which consumes significant energy and water resources. Practices must balance innovation with sustainability to align with patient values.

Rising patient expectations

Patients today expect more than just excellent dental care — they want a seamless, personalized patient experience. Dental practices are finding ways to make every step of the patient journey smoother and more engaging. Some of these ways include:

• Offering communication preferences. Text reminders, easy online appointment booking, and secure patient chats are becoming the norm. Patients want quick, accessible communication.
• Incorporating technological innovations. Nearly 87% of patients say it’s important that their dentist uses the latest technology. Tools like AI, digital impressions, and advanced robotics demonstrate a commitment to innovation.
• Embracing eco-conscious practices: As environmental concerns grow, patients expect their dental providers to reduce waste and embrace sustainable practices. Simple changes, like reusing sterilizable tools or minimizing plastic waste, can make a big difference.

Cosmetic dentistry leads innovation

The cosmetic dentistry market is booming, with a projected annual growth rate of 7.1%. Innovations in this field are making it more accessible, customizable, and effective.

Some of these exciting developments include digital smile design. Patients can visualize their future smiles using digital simulations, ensuring satisfaction before treatment begins. Another innovation is gum contouring and veneers. Minimally invasive procedures and ultra-thin, durable materials are reshaping what’s possible for procedures like these.

Of course, teeth whitening has been a staple of cosmetic dentistry for many years! However, nanotechnology and lasers make this staple faster and more effective, creating superior outcomes for this treatment.

Growth in dental service organizations (DSOs)

As many dentists approach retirement, more practices are selling to dental service organizations (DSOs). These groups manage the administrative side of dental care, offering financial stability and continuity for patients.

For practices considering a sale, patient loyalty and strong engagement are key factors DSOs look for. Technology adoption also plays a critical role, as it ensures a smooth transition, as well as streamlined operations. For DSOs, finding ways to be more efficient across practices as acquisitions increase will be key to success. 

Addressing staffing shortages with technology

Staffing shortages remain a significant challenge in dentistry. Practices are leveraging technology to alleviate stress on staff while maintaining a high-quality patient experience. In particular, automation absorbs a lot of the administrative load for your staff. Tools like appointment reminders, online patient chats, and automated follow-ups save time and reduce workload. Digital tools also help streamline operations so that practices can focus on what matters most: patient care.

Looking ahead with Intiveo

Go more in-depth on this year’s trends with 5 Trends Your Dental Practice Needs to Know in 2025 and other resources from Intiveo, including our podcast! We’re looking forward to what the new year has in store.

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