Intiveo Voice

Leverage cloud-based communication, seamlessly integrated into the Intiveo platform — making call management easier than ever before.

An elevated patient experience with best-in-class call software

Call directly through Intiveo’s platform, reaching patients with a few simple clicks. Ensure your team is working smarter, not harder, while turning every call into an opportunity to build trust with patients and referral partners.

"It has saved our office staff time, boosted economic revenue, and our patients love it! This is a great product for any Oral surgery. Intiveo’s customer service is quick, efficient, and super friendly. Set up is a breeze and after the initial time is invested, it is a self running product."

Karina, Office Manager, Silicon Valley Surgical Arts

“It’s simplified how we confirm appointments with patients, reducing our number of no-shows. Plus, critical procedure instructions give patients the information they need for a successful visit!”

Lisa S., Office manager, Austin Dental Group

"This is one of the best decisions we’ve made for our business! It’s become an essential tool at our practice.”

Rose K., Office Manager, Tigani Orthodontics

“Our online review rating has increased by 30% since implementing Intiveo’s Software."

Jackie W., Office Manager, Dedicated Dental Care

"We used to do all of our confirmations manually on the phone, but with Intiveo, we are now able to automatically send out texts & emails, saving our front desk staff 3 hours a day!"

Lisa, Office Manager, Slipacoff Dental Centre

"Intiveo is incredibly user-friendly and is customizable down to every last detail! With Intiveo, we have seen a huge improvement in recalls, and we now have an increased success rate of 70%."

Amy, Front Desk, Lakeside Pediatric Dentistry

I have nothing but great things to say about Intiveo. It’s so easy to use! I LOVE the text messaging options, as they make my job easier to fill open appointments or send information, but my main love is the forms as patients fill them out online and then they are integrated right into our software. No more waiting 10-15 minutes for forms to be filled out at the office when they arrive!!

Carolyn, Office Manager

“Thank you again for all of your help with our forms. You were very patient and helpful which made the transition to Intiveo forms very easy for our office.”

Lisa, Office Manager, Springdale Dental Centre

“Intiveo is awesome!! We are a happy and excited office to have it! It has cut down on a lot of extra administrative work, paper and improved patient communication! Highly recommend!”

Nicole, Crown Dental Clinic

Calling, made easy

Simply search by name, phone number, or other details through Global Search to instantly access patient profiles instead of navigating between screens. Plus, click on a patient’s phone number to call them directly, reducing errors.

Personalize the patient experience

When a call comes in, the Profile Panel smartly adjusts based on contact type to surface the relevant information — whether it’s a referring practice or patient.

Call management like never before

The actionable call log automatically logs all inbound and outbound calls in detail, empowering staff to easily follow up via text, email or phone directly from the call log. Plus, access voicemails directly in Intiveo.

Features

Global Search

Locate patients from anywhere within Intiveo to place a call. Simply search by name, phone number, or other details to instantly access their profile without having to navigate through screens.

Click-to-Call

Enable dental staff to initiate calls directly from Intiveo by clicking on a patient’s phone number to dial immediately, reducing dialling errors and saving time.

Call Recognition with Caller ID+

When a patient, referring office or other contact calls, Intiveo instantly recognizes them and displays relevant information on the screen with the ability to access the associated profile with one click.

Profile Panel

With one click from Caller ID+, the Profile Panel provides essential contact details, workflows, and tools in one place and enables you to view and manage upcoming appointments, access referral history and more.

Call Management and Actionable Logs

Automatically log all inbound and outbound calls in real-time including date, time, duration, and linked voicemails. Easily identify which patients are waiting for a call-back and take action by text, email or call.

Missed Call Texts

Send patients an automatic text when their call is missed, showing them their time is valued and reducing missed revenue opportunities for your practice.

Our partner: RingCentral

We’ve partnered with RingCentral, a global leader in AI-powered business communications, to bring together the robust features of Intiveo’s patient engagement software with their calling capabilities.

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