Intiveo Voice

Integrated call management that works with the phone provider you already trust — no vendor lock-in.

Voice with Choice

Intiveo Voice integrates with the major VoIP systems — RingCentral, AT&T, Zoom, TELUS and more — to simplify call workflows so your team can focus more on building strong patient relationships and less on coordination, helping you increase operational efficiency, reduce missed opportunities, and elevate the patient experience.

Featured Integrations

We’ve partnered with RingCentral, a global leader in AI-powered business communications, to offer calling right within our platform. This integration allows practices to simplify call management with tools like CallerID+, actionable call logs, and less navigating between screens. Learn more.

Our partnership brings together Intiveo’s patient engagement tools and Zoom Phone’s enterprise-grade reliability, enabling seamless, integrated communications in the Intiveo platform. This integration underscores our dedication to meeting patients and practices where they already are, and our commitment to collaborating with trusted platforms. Learn more.

"It has saved our office staff time, boosted economic revenue, and our patients love it! This is a great product for any Oral surgery. Intiveo’s customer service is quick, efficient, and super friendly. Set up is a breeze and after the initial time is invested, it is a self running product."

Karina, Office Manager, Silicon Valley Surgical Arts

“It’s simplified how we confirm appointments with patients, reducing our number of no-shows. Plus, critical procedure instructions give patients the information they need for a successful visit!”

Lisa S., Office manager, Austin Dental Group

"This is one of the best decisions we’ve made for our business! It’s become an essential tool at our practice.”

Rose K., Office Manager, Tigani Orthodontics

“Our online review rating has increased by 30% since implementing Intiveo’s Software."

Jackie W., Office Manager, Dedicated Dental Care

"We used to do all of our confirmations manually on the phone, but with Intiveo, we are now able to automatically send out texts & emails, saving our front desk staff 3 hours a day!"

Lisa, Office Manager, Slipacoff Dental Centre

"Intiveo is incredibly user-friendly and is customizable down to every last detail! With Intiveo, we have seen a huge improvement in recalls, and we now have an increased success rate of 70%."

Amy, Front Desk, Lakeside Pediatric Dentistry

I have nothing but great things to say about Intiveo. It’s so easy to use! I LOVE the text messaging options, as they make my job easier to fill open appointments or send information, but my main love is the forms as patients fill them out online and then they are integrated right into our software. No more waiting 10-15 minutes for forms to be filled out at the office when they arrive!!

Carolyn, Office Manager

“Thank you again for all of your help with our forms. You were very patient and helpful which made the transition to Intiveo forms very easy for our office.”

Lisa, Office Manager, Springdale Dental Centre

“Intiveo is awesome!! We are a happy and excited office to have it! It has cut down on a lot of extra administrative work, paper and improved patient communication! Highly recommend!”

Nicole, Crown Dental Clinic

Calling, made easy

Simply search by name, phone number, or other details through Global Search to instantly access patient profiles instead of navigating between screens. Plus, click on a patient’s phone number to call them directly, reducing errors.

Personalize the patient experience

When a call comes in, the Profile Panel smartly adjusts based on contact type to surface the relevant information — whether it’s a referring practice or patient.

Empower your staff

The actionable call log automatically logs all inbound and outbound calls in detail, enabling staff to easily follow up via text, email or phone directly from the call log. Plus, access voicemails directly in Intiveo.

Features

Global Search

Locate patients by name, phone number, or other details instantly.

Click-to-Call

Initiate calls directly from Intiveo’s platform, reducing dialling errors and saving time.

Call Recognition with Caller ID+

When a patient, referring office or other contact calls, Intiveo recognizes them and displays relevant information.

Profile Panel

One-click access to essential contact details, workflows, and tools based on contact type.

Call Management and Actionable Logs

Automatically log inbound/outbound calls, voicemails, and follow-up actions.

Missed Call Texts

Automatically send patients a text when a call is missed to reduce lost revenue opportunities.

Extension Filtering

Use a unique phone number per office location, or a central phone number with extensions per location. Filter which location’s calls show up in which instance of Intiveo.

Two-way Number Masking

Assign multiple phone numbers to one extension to receive and track inbound calls, and call outbound from multiple phone numbers but appear as one unified patient-facing number.

Restricted Access

Keep sensitive call logs private by excluding or limiting access based on phone number for added security.

Multi-Account Linking

Link multiple phone accounts from different providers to one Intiveo multi-location account, or link the same phone account to multiple Intiveo single-location accounts.

Multi-Location Profile Panel

See all upcoming appointments for a patient regardless of location. Appointments, referrals and tasks will be tagged with the location name and filterable.

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