The Intiveo Blog​

Having a good communication cycle in place is essential for all dental offices. With it, you can ensure that none of your patients are falling through the cracks, and that

Improving patient engagement in today’s environment is no small feat. With consumer businesses focusing on offering exceptional and personalized customer experiences, patients now expect the same from their healthcare providers.

Patient expectations of what a good experience is are rising. And unfortunately, unless your practice is evolving and meeting those demands, it will be impossible to engage new and existing

Providing consistent and personalized communication across multiple locations can be a big feat. Especially in today’s climate, so many offices are unfortunately just struggling to stay afloat. But providing seamless

Different dental care specialties have unique needs when it comes to how they run their practices, so it makes sense that they would have unique needs for communicating with patients.

When it comes to taking the best care of your patients, we know that communication is key. As dental practices get increasingly tech-savvy, practitioners and business managers are finding ways

Do you want to attract new patients and turn them into loyal customers? Of course you do. A loyal patient is one who will keep coming back. But how exactly

As you consider your dental practice’s communication plan, there are a few things you should try to keep in mind: What are the goals of each kind of message you

Re-opening your dental practice is just the start. How you safely care and communicate with your patients is the next big challenge.  While it is still unclear what the future

While you might be promoting your business with great advertising and marketing tools, you shouldn’t ignore one of the best potential sources of new business: your existing patients. Your patients

Though your practice might only be operating at half capacity, there has been no reduction in the need for people to access quality dental care. At the same time, it’s

For most people, visits to their dental care provider are the most frequent healthcare visits they have. Interactions with their dental health team influence how they feel not just about

Reopening your practice is just the start. Caring for patients in a way that is safe for you and your staff, is the next big challenge. Here are some recommendations

Does your post-procedure protocol include measures for patient follow-up? By adding a communication plan to your process, you can mitigate potential post-operative problems and make patients more likely to share

With shelter-in-place restrictions lifting across the country, many dental practices are planning for reopening their doors to patients. Advice has come in from an array of professional sources to provide

Different dental care specialties have unique needs when it comes to how they run their practices, so it makes sense that they would have unique needs for communicating with patients.

Are you setting your OMS patients up for success? Non-compliance with pre-operative instructions can result in cancelled appointments, ongoing discomfort for your patients, and lost revenue for your practice. With

In the time of the Covid19 shutdown measures, dental practices have had to make some big adjustments to their care services. As the forecast for businesses reopening shifts day-to-day, you

Whether your practice is still taking appointments, or planning an impending re-opening, things certainly aren’t “business as usual” when it comes to seeing patients. Here’s how one Intiveo customer is

We serve Dental Practices both large and small, across North America. See what features our top clients are using to stay on top of their patient relationships, and ensure that

When your practice undergoes an unexpected closure or period of restricted service, it can be a confusing time for your patients. The appointments they had planned months in advance, might

As a pediatric dentist, you play a special role in your patient’s lives! The way you interact with your patients today, can affect their feelings about dental care (and trust

Do you get an A+ in communication? It’s an essential part of your practice’s success, and if you’re sticking with the same old phone calls, you might be missing out.

You may have heard the term “cloud-based” to describe Intiveo and other software tools- but what exactly does that mean? (and why is it better for your business?) Essentially, cloud-based

You can find below a free set of email and text-messaging templates, to help you continue clear communication with your patients. If your dental practice is currently struggling with how

We know that as professionals in the healthcare field, you put the well-being of your patients above anything else. But in a time of uncharted new challenges, like the current

We’ve got a new look! At Intiveo, we try to follow a variation of the golden rule: Treat patients how they want to be treated. It doesn’t feel like it should