You may have heard the term “cloud-based” to describe Intiveo and other software tools- but what exactly does that mean? (and why is it better for your business?)
Essentially, cloud-based technologies run on servers that host the software online, rather than on your personal computer or a local server. (A server is a computer or computer program that is connected to a larger network of computers or processors).
So what does this mean for you? Because Intiveo is a cloud-based patient communication software, you can access your Intiveo system from any computer, at work or home, without installing anything on your computer. You can log in through the internet, regardless of whether you are in the office or elsewhere. This gives you the flexibility to manage your patient communication in times when it might not be feasible to be on-site at your practice.
It also means that our system is more reliable- because servers have automatic back-ups that kick in if something goes wrong. Think of it like this: If you were working at the office and your computer were to crash, or your local internet went down, would you still have backup access to the tools you need? Would your patient messages continue to dispatch? With Intiveo, you can be assured that the dental appointment reminders, emails, texts, and messages to your patients would continue to run and keep you connected.
Being cloud-based is something that we pride ourselves on because it means we can serve you better. Have questions about your account or getting started with Intiveo? Our support team is happy to help!