How Intiveo Helps Improve Patient Communication at OMS Practices

May 19, 2020

Different dental care specialties have unique needs when it comes to how they run their practices, so it makes sense that they would have unique needs for communicating with patients. Intiveo has built a suite of tools for dental care specialists to stay connected with patients in the ways that serve them best- whether that be with customized pre- and post-operative instructions, recall reminders, or real-time chat.

We’re thrilled to be partnered with OMS practitioners across North America, providing software that benefits their businesses while also improving their ability to give excellent care. A few of these Intiveo clients were kind enough to share their thoughts, in their own words, as to how Intiveo has improved the way they stay connected with patients for the best possible care experience.

“I like the fact that I can call at any time and get help with whatever is needed. The attention to detail and the input on what may work best for our office have been great. The level of customer service has been amazing, always someone to reach out to help. They have a good understanding of the needs of oral surgery, and that it is different from general dentistry or any other specialty. When the pandemic started we needed something in place for our current and future schedules. They were ready immediately to get templates and our forms ready for communication with our patients. Overall they have taken a lot off my shoulders and I know our patients are being taken care of. I would recommend them anytime.”

Yvette

Richardson Oral and Facial Surgery, Texas

“In today’s healthcare market there

are endless patient communication options to choose from- Intiveo offers flexibility with reporting, patient communication customization, and outstanding service, and they stand true to their word. Intiveo is not just a vendor to our surgical group, they are a respected business partner!”

Alexander Perez, Director of Operations

Sacramento Surgical Arts, PC, California

“Intiveo is our first experience with a patient communication company. I’ve worked with all kinds of vendors and none have had as much foresight as Intiveo. Down to the smallest detail, their team understood the business and communication complications of being an oral surgery practice and their software accommodates oral surgery perfectly.”