Streamline Patient Engagement with Intiveo Voice

Navigating between multiple communication platforms can be a frustrating challenge, especially between hardware like a phone and software like a patient engagement platform. Now, with Intiveo Voice, Intiveo users can call patients directly through the platform, in addition to our email and text options. 

What is Intiveo Voice?

Intiveo Voice is the newest addition to Intiveo’s patient engagement platform, designed to simplify communication and elevate the patient experience. We have partnered with RingCentral, a global leader in AI-powered business communications, to create an easy, integrated calling experience directly from the Intiveo platform. It helps your team work smarter, not harder, by offering advanced tools that turn every call into an opportunity to build trust and grow your practice. This new addition to Intiveo’s platform includes:

• Global Search: Quickly locate patients by name, phone number, or other details from anywhere in the platform, ensuring no time is wasted navigating during busy moments.
• Click-to-Call: Dial patient numbers directly from their profile with a single click, saving time and reducing dialing errors.
• Caller ID+: Recognize incoming callers and view their information instantly for a more personalized experience.
• Profile Panel: Access contact details, appointment statuses, referral histories, and more in one convenient location.
• Call Management and Actionable Logs: Automatically log all calls and follow up with patients through text, email, or phone.
• Missed Call Texts: Automate follow-ups with patients whose calls were missed, showing them their time is valued and reducing lost opportunities.

Why dental and oral surgery practices choose VoIP

VoIP technology is what powers Intiveo Voice. By routing calls through the internet, VoIP reduces traditional phone costs, enabling dental practices to allocate more resources to patient care. 

As your practice grows, VoIP seamlessly scales to accommodate increased call volumes and additional users. Plus, using VoIP facilitates enhanced features such as call logs, caller ID, and integration with patient profiles, delivering a more seamless and efficient communication experience compared to traditional phone systems.

Read more about the benefits of VoIP here.

Want to see Intiveo Voice in action? Book a demo!

Transform your practice with Intiveo 

As a leading patient engagement software, Intiveo is designed to provide dental practices with the tools they need to provide a great patient experience. We offer a number of resources including reports, guides, template packages, and more, including our podcast, The Patient Experience Blueprint.

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