Intiveo OMS is designed to handle all of the intricate procedure-based communication required by OMS practices. Working seamlessly with your existing dental software, provide the pre-op and post-op instruction necessary to ensure a successful treatment outcome. Automatically confirm appointments, send out health questionnaires, engage in 2-way chat with patients, manage patient forms, generate reviews – all with Intiveo OMS.
75% reduction to unsuccessful appointments due to unprepared patients
Save average of 2 hours a day on phone calls and voicemails per office
75% increase in patient confirmations
50% increase in form completion prior to the appointment
2x increase in social reviews
Never have a patient show up for an extraction drinking a Starbucks again.
OMS-specific workflows optimized for complex treatment plans with customizable messaging based on procedure type.
Specific instructions and educational content based on procedure type.
Use existing templates or customize to your exact requirements.
Don’t have your day tied up with phone calls or patients showing up with symptoms
Pre built and optimized reminders by appointment type - via email, text, or voice.
Text back and forth with patients and enable a virtual waiting room. Use built in templates and pre-set office hours for when chat is available.
Send screening questionnaires to patients and easily track responses via reports and symptom alerts.
Never have a patient miss or show up late for an appointment again.
Reminders several days in advance and day of reminders including requirements based on procedure.
Add educational videos or other media to email or text.
Unique reminder cadences based on procedure type with calendar invites and cancellation policies.
Manage all of your patient forms and information in one place with the Intiveo Forms add-on feature.
Easily create forms with custom templates tailored specifically for OMS practices.
Automatically send out relevant forms and completion reminders based on appointment types.
Track form progress and completion, all from your Intiveo platform.
Send emergency closure updates to your patients with a few clicks.
Send practice updates to your entire patient base or segments of them with easy-to-use email builder.
Centrally manage texts across multiple locations with the global 2-way chat feature
Individual branding for each location, while still being centrally managed with analytics across the group, region, or by manager.
See your reviews grow on Google with the Intiveo Social Reviews add-on feature.
Send requests to happy patients, via text or email, asking for a review on Google, Yelp, or Facebook.
Automatically send out quality improvement surveys post-appointment.
See aggregated reviews in once place with ability to embed results on your website.
Revamped appointment reports, including lists of upcoming and unconfirmed appointments with consolidated message history
Message blast options allow you to quickly filter and contact many patients at once without having to create a notification.
Easy to use navigation bar to make it easy to find information and change your settings.
In-app help tutorials provide guidance on how to use the interface and each new report.
Tired of speaking with customer service reps that don’t know your business? Have to shut down your office just to implement a software? No more.
Work with a dedicated Enablement manager experienced with the specific needs of OMS practices.
Dedicated Enablement manager provides a consultative approach, including best practices, to ensure your Intiveo setup and training meets your OMS practices needs.
Our Support team understands the unique needs of OMS offices. You’ll have access to ongoing support via phone and email and a comprehensive Help Centre available that is available 24/7.
Customizable OMS-specific patient messaging with pre and post op instructions
Automatic appointment confirmations
Online health screening questionnaires
2-way chat to centrally manage texts in a single location or across multiple locations
Pre-built messaging templates specific for OMS practices
Enablement and support team who have worked extensively with OMS practices
Integrated with leading OMS technology providers
HIPAA and PIPEDA Compliance
Alexander P, Director of Operations, Sacramento Surgical Arts, PC.
Page, Practice Administrator, Conestoga Oral Surgery
Karina, Office Manager, Silicon Valley Surgical Arts